Privacy Policy

• Order information — name, email, phone, shipping and billing address, and the items you purchase.
• Payment information — processed directly by our payment providers. We never see or store full card numbers.
• Messages — anything you send through the contact form, email or WhatsApp.
• Usage data — pages viewed, device type and approximate location, collected in aggregate.

• To process, pack, ship and support your order.
• To arrange Brooklyn pickup appointments.
• To answer questions and provide fragrance guidance.
• To detect fraud and protect the store.
• To send order updates, and marketing email only where you have opted in.

We do not sell or rent your personal information to anyone.

Only the service providers required to run the store: our e-commerce and payment platforms, shipping carriers, and email delivery services. Each receives only what it needs to perform its function.

We use cookies and similar storage to keep your cart intact between visits, remember filters and preferences, and measure how the site is used. Essential cookies are required for checkout to function. You can block or delete cookies in your browser settings, though some features — including the shopping cart — will stop working.

Order records are kept as long as required for tax and accounting purposes. Marketing contacts are kept until you unsubscribe.

You may request access to the personal data we hold about you, ask us to correct it, or ask us to delete it where we are not legally required to keep it. You can unsubscribe from marketing at any time using the link in any email.

To make a request, email multiservicesonevision@gmail.com. We respond within 30 days.

OneVision Fragrances, Brooklyn, NY — 1 (646) 323-2787